Get in Touch

Contact Soulbase

Questions, feedback, ideas, bug reports — I read everything and do my best to respond personally.

Email

The simplest way to reach me. Whether it's a question about a feature, a suggestion for something new, or just wanting to share how your practice is going — I'd love to hear from you.

support@soulbase.ioOpen in email app

Support Tickets

Already have an account? You can create and track support tickets directly inside the app. Go to your Profile and open the Help tab to submit a ticket, report a bug, or request a feature. You'll be able to see responses and status updates right there.

What to expect

Soulbase is built and maintained by one person, so responses may take a day or two — but every message gets read, and I do my best to reply personally. Bug reports and account issues get priority. If you're reporting a bug, including what you were doing when it happened and any error messages you saw is incredibly helpful.